Laptop turn itself off outside/inside w11 after fan overdrive

My brothers laptop: "Erazer gaming notebook crawler E10" have the problem that turn itself off in same pattern everytime even if you try to stay in BIOS or anywhere else before W11 ha been booted. It is always the same:
1. You turn the computer on. Works perfect. It is not warm, not slow.
2. About the same time intervall the fan goes into overdrive even though the computer is colder than my hands.
3. Not long after the computer turn off in a blink.

Anyone have any ideas?

Hi, Welcome to BC.

Provide the MSN # please.    https://www.medion.com/gb/service/topic/medion-products?msnCheck=Crawler+E10

Explain what you have done with the laptop since got it.  Did you reinstall or reset it ??

Please Post a "link" of Speccy Report.     Not a File but a URL.
Please install Speccy Free : https://www.bleepingcomputer.com/download/speccy/
Use Custom Install
  At the Top Left Corner of Speccy --> Click File and then Click Publish Snapshot Report, a window will popup and Click YES. --> Another popup will appear and then Click "Copy To Clipboard" then Paste that "link" to your next reply in your thread.

Download Minitoolbox from the below link :
http://www.bleepingcomputer.com/download/minitoolbox/
  Run the tool and only select the following tick boxes.
    -List last 10 Event viewer errors
    -List installed programs
    -List devices
    -List users, partition and memory size
Now click "Go" and Copy/Paste and post the output text in your next reply.  Not a File, Copy/paste not in a Quote Box.

Hi, Welcome to BC.

 

Provide the MSN # please.    https://www.medion.com/gb/service/topic/medion-products?msnCheck=Crawler+E10

 

Explain what you have done with the laptop since got it.  Did you reinstall or reset it ??

 

Please Post a "link" of Speccy Report.     Not a File but a URL.
Please install Speccy Free : https://www.bleepingcomputer.com/download/speccy/
Use Custom Install
  At the Top Left Corner of Speccy --> Click File and then Click Publish Snapshot Report, a window will popup and Click YES. --> Another popup will appear and then Click "Copy To Clipboard" then Paste that "link" to your next reply in your thread.

 

Download Minitoolbox from the below link :
http://www.bleepingcomputer.com/download/minitoolbox/
  Run the tool and only select the following tick boxes.
    -List last 10 Event viewer errors
    -List installed programs
    -List devices
    -List users, partition and memory size
Now click "Go" and Copy/Paste and post the output text in your next reply.  Not a File, Copy/paste not in a Quote Box.

Not my computer so I dont have the full story. But my brother told me the problem came from nowhere. The problem is that I dont have enough time to do all these reports etc. The computer turn itself off after about 2 min and 30 seconds.

I recorded the whole process:
https://drive.google.com/file/d/130HQOPThPWDRDCcu238lrKn0D_ZJAcc6/view?usp=sharing

Please do not use the Quote All Box.  No need to duplicate what I just said. backspace it out of the way please.

Sorry.  Can not help you.

You provide no information on the system which happens to be a specialized laptop made for/by Medion.

Suggest contact your Support on the page, update BIOS and Drivers if available.  Would think under warranty.

Please do not use the Quote All Box.  No need to duplicate what I just said. backspace it out of the way please.

Will do it like this instead.

Sorry.  Can not help you.

I see. Hope anyone else got a solution.

You provide no information on the system which happens to be a specialized laptop made for/by Medion.

Had just the time to export the computer information before it turn itself off. System info in a txt document.
https://drive.google.com/file/d/1JUKfL2hhpsXUv9oNWtm8-tDbNFYb5S6O/view?usp=sharing

Suggest contact your Support on the page, update BIOS and Drivers if available.  Would think under warranty.

Not enough time. The computer turn itself off after about 2:30 minutes

Edited by GDmaster90, 13 November 2024 - 05:32 PM.

Do to not following request regarding the Quote Box. 

Nor a time frame between Start and Shut Down it would possibly be best to take your Erazer Crawler E10  system to a shop or as mentioned Contact your Support for this Branded Laptop : https://www.medion.com/gb/service/     Note : change to appropriate country top right corner.

I withdraw support on this Topic.

G'luck.

Do to not following request regarding the Quote Box. 

 

Nor a time frame between Start and Shut Down it would possibly be best to take your Erazer Crawler E10  system to a shop or as mentioned Contact your Support for this Branded Laptop : https://www.medion.com/gb/service/     Note : change to appropriate country top right corner.

 

I withdraw support on this Topic.

G'luck.

So you withdraw support? I have given all the system information that is possible needed in the txt document. Weird respons.