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TEXTNOW FLAGGED AS USING A VPN BUT I'M NOT


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#1 machv55

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Posted 07 September 2024 - 01:17 PM

Since yesterday I have been getting blocked from using my Textnow wi-fi phone because it thinks I am using a VPN. I have tried using multiple browsers and even using the app from the Microsoft store. I don't have a phone right now and am using it via my laptop. It was working fine until yesterday. I have tried using a different network and I can text fine. I have tried using multiple devices too but am getting the same error. I have used what's my proxy services too and they all show that I am not using a vpn or proxy. The ip is the same as it has always been. However Textnow support insists that my ip is using a vpn. Has anyone else had such an issue? and have they been able to successfully resolve it? How was this achieved. Thanks. 

 

Attached File  lkdhflahflhl.PNG   30.34KB   0 downloads

 

 

As you can see I am not using a proxy.

 



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#2 cryptodan

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Posted 07 September 2024 - 04:32 PM

It's not working for me when I have to confirm I'm not a bot.
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#3 Dominique1

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Posted 08 September 2024 - 02:27 PM

I'd say to persist with their technical support.  Show the evidence that you showed us.  Good luck!



#4 cryptodan

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Posted 08 September 2024 - 02:48 PM

Are you in the usa?
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#5 Dominique1

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Posted 08 September 2024 - 10:49 PM

Check the pic, Dan! :wink:



#6 cryptodan

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Posted 09 September 2024 - 07:42 AM

They can be on a US Phone in Canada.
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#7 ksims01

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Posted 23 October 2024 - 07:11 PM

@machv55

 

Did you ever resolve this issue? It just started happening to me and haven't found a solution yet.



#8 Dominique1

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Posted 24 October 2024 - 03:01 AM

Post#3, ksims01.






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