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Internet speed seems to randomly drop but only on my PC.

Started by jt233 , Oct 14 2024 04:24 PM

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3 replies to this topic

#1 jt233

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Posted 14 October 2024 - 04:24 PM

Hello, so I have an issue that only seems to affect my PC where my internet speed will be slow for a while, and sometimes I can fix it by restarting my PC or disconnecting and reconnecting to the Wi-Fi, and sometimes I just have to wait awhile could be 30 min or an hour, and it eventually fixes itself. When this happens, I can check the speed from my phone while sitting at my PC and will get over 300 Mbps and yet when I check on my PC it will be around 20 but sometimes under 10. Also, it doesn't matter if I'm connected to the 2,.4GHZ or 5GHZ band, and it's a small house and my PC is the next room over. I have a TP-Link external Wi-Fi adapter that I use for my PC, so should be good enough in that regard.

So, any ideas on what could cause this issue and what I can do to fix it? I don't know how to tell if the problem is with my PC or router/modem.

Thanks

Edited by jt233, 14 October 2024 - 04:25 PM.

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#2 Pkshadow

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Posted 14 October 2024 - 04:47 PM

Hi, when speaking of computers please speak of the make/model as well the model info of your TP-Link. As well the OS you are running.

Have you updated drivers and or Firmware for the TP-Link (unknown model)? What about your Support Page for the (unknown) computer drivers for the Network Card / WIFI or if used INTEL the the Driver and Support Assistant.

Note : Some Intel Wifi devices are a issue in Windows 11. A small range of them that WiFi drops out.

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#3 jt233

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Posted 14 October 2024 - 05:30 PM

Hi, when speaking of computers please speak of the make/model as well the model info of your TP-Link. As well the OS you are running.

Have you updated drivers and or Firmware for the TP-Link (unknown model)? What about your Support Page for the (unknown) computer drivers for the Network Card / WIFI or if used INTEL the the Driver and Support Assistant.

Note : Some Intel Wifi devices are a issue in Windows 11. A small range of them that WiFi drops out.

Thanks. The PC is one which I built myself and I will post the specs below. And the Tp-Link is the Archer TX20U model. Also yes, I'm pretty sure I have updated the drivers but will double-check. I recently formatted my drive and did a complete reinstallation of everything and updating, and the issue still persists. Lastly, I'm using Windows 10 not 11.

PC specs:

CPU- Ryzen 5 5500

GPU- RX 6660

RAM- 16GB

2TB SSD

Edited by jt233, 14 October 2024 - 05:31 PM.