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No User Interface


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#1 Entropy2

Entropy2

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Posted 29 December 2019 - 11:22 AM

I have an HP Stream 8 5901 Tablet (model K4F55UA#ABA), that is/was running Windows 10.  OVER  A YEAR ago, I tried to performed an update... either a firmware or Windows (don't remember what...ugh), but the update required a user confirmation on reboot.   Unfortunately, the user interface drivers are apparently not loaded yet (touch screen or USB) and I have no ability to cancel or confirm the process.  I can't even get the thing the reboot so I can try to enter the bios.  I have tried all manner of USB devices (keyboard, mouse, boot disk).  I've even let the batteries run out hoping re-powering would force a reboot... no luck.

 

 

If you can't see the picture, the message reads:

  • A configuration change was requested to clear this computers TPM (Trusted Platform Module).  Warning:  Clearing erases information stored on the TPM.  You will lose all created keys and access to data encrypted by these keys.  Press YES to clear TPM.  Press NO to reject this change request and continue

 

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