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Game crash at start up


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#1 Popey

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Posted 31 October 2024 - 05:02 AM

Hello

 

My name is Les

 

I like to play again with my old game Called, Earth 2150 Lost souls.

 

I percussed the game on steam and I played before on windows X one, one an a half years ego.

 

But now I have a new pc with  windows 11 installed and game crashing when ever I click to start new game.

 

I get trough the intro with out any problems.

 

The game folder have a error file, and always have the same issue.

 

 

Unhandled Exception
  Code: c0000005
  Description: EXCEPTION_ACCESS_VIOLATION
Exception address: 0x03bdffb0
Registers: EAX = 0x03bdffb0 EBX = 0x00000006 ECX = 0x00000000 EDX = 0x0000000c
Registers: ESI = 0x044427c8 EDI = 0x044427d4 EBP = 0x0019f710 ESP = 0x0019f700
Registers: EIP = 0x03bdffb0 CS  = 0x00000023 SS  = 0x0000002b Flg = 0x00210202
Registers: DS =  0x0000002b ES  = 0x0000002b FS  = 0x00000053 GS  = 0x0000002b
 
Call stack:
------------------------------------------------------------------
  module not accessible
    address: 0x03BDFFB0
Module: C:\Program Files (x86)\Steam\steamapps\common\Earth 2150 Lost Souls\LostSouls.exe
  module not accessible
    address: 0x00572DE3
  module not accessible
    address: 0x0046518A
  module not accessible
    address: 0x00665E1A
  module not accessible
    address: 0x00637783
  module not accessible
    address: 0x006334C6
  module not accessible
    address: 0x0063557E
  module not accessible
    address: 0x00635457
  module not accessible
    address: 0x00666000
  module not accessible
    address: 0x00637783
  module not accessible
    address: 0x00637236
  module not accessible
    address: 0x0067B40D
  module not accessible
    address: 0x0040ABEA
  module not accessible
    address: 0x0040A0A9
  module not accessible
    address: 0x00738FF4
Module: C:\Windows\System32\KERNEL32.DLL
  module not accessible
    address: 0x76EA7BA9
Module: C:\Windows\SYSTEM32\ntdll.dll
  module not accessible
    address: 0x77BFC0CB
  module not accessible
    address: 0x77BFC04F
------------------------------------------------------------------
******************************************************************
C:\Program Files (x86)\Steam\steamapps\common\Earth 2150 Lost Souls\LostSouls.exe
Wed Oct 30 21:24:28 2024
Wed Oct 30 21:28:43 2024
------------------------------------------------------------------
Unhandled Exception
  Code: c0000005
  Description: EXCEPTION_ACCESS_VIOLATION
Exception address: 0x03c23918
Registers: EAX = 0x03c23918 EBX = 0x00000006 ECX = 0x00000000 EDX = 0x0000000c
Registers: ESI = 0x043b3b50 EDI = 0x043b3b5c EBP = 0x0019f710 ESP = 0x0019f700
Registers: EIP = 0x03c23918 CS  = 0x00000023 SS  = 0x0000002b Flg = 0x00210206
Registers: DS =  0x0000002b ES  = 0x0000002b FS  = 0x00000053 GS  = 0x0000002b
 
Call stack:
------------------------------------------------------------------
  module not accessible
    address: 0x03C23918
Module: C:\Program Files (x86)\Steam\steamapps\common\Earth 2150 Lost Souls\LostSouls.exe
  module not accessible
    address: 0x00572DE3
  module not accessible
    address: 0x0046518A
  module not accessible
    address: 0x00665E1A
  module not accessible
    address: 0x00637783
  module not accessible
    address: 0x006334C6
  module not accessible
    address: 0x0063557E
  module not accessible
    address: 0x00635457
  module not accessible
    address: 0x00666000
  module not accessible
    address: 0x00637783
  module not accessible
    address: 0x00637236
  module not accessible
    address: 0x0067B40D
  module not accessible
    address: 0x0040ABEA
  module not accessible
    address: 0x0040A0A9
  module not accessible
    address: 0x00738FF4
Module: C:\Windows\System32\KERNEL32.DLL
  module not accessible
    address: 0x76EA7BA9
Module: C:\Windows\SYSTEM32\ntdll.dll
  module not accessible
    address: 0x77BFC0CB
  module not accessible
    address: 0x77BFC04F
 
If anybody can solves this problem for me 
I'm appreciated.
 
Thank you very much
Les

 

 



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#2 Pkshadow

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Posted 31 October 2024 - 04:53 PM

Not enough information.  Windows 11 what ??

 

Common error problem when the .exe file is trying to access memory it is not aloud to.  Crashing out the KERNEL32.DLL  & ntdll.dll

 

Suggest remove and reinstall the game.

 

Note : Do not use the Quote All Box, thanks.

 

Please Post a "link" of Speccy Report.   Not a File but a URL
Please install Speccy Free : https://www.bleepingcomputer.com/download/speccy/
Use Custom Install
  At the Top Left Corner of Speccy --> Click File and then Click Publish Snapshot Report, a window will popup and Click YES. --> Another popup will appear and then Click "Copy To Clipboard" then Paste that "link" to your next reply in your thread.

 

Download Minitoolbox from the below link :
http://www.bleepingcomputer.com/download/minitoolbox/
  Run the tool and only select the following tick boxes.
    -List last 10 Event viewer errors
    -List installed programs
    -List devices
    -List users, partition and memory size
Now click "Go" and Copy/Paste and post the output text in your next reply  Not a file is copy and paste into Post and not Quote All Box.


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#3 Popey

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Posted 06 November 2024 - 08:18 AM

Thank you for your reply.

 

I find a fix for this game. Only need to update the game and it's work fine.

Here is the link if some one is needed.

 

https://wiki.insideearth.info/wiki/E2150_-_Patches

 

Thanks






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