Posted 14 May 2016 - 08:20 PM
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Microsoft MVP Alumni 2023, Windows Insider MVP 2017-2020, MVP Reconnect 2016-2023
Microsoft MVP Consumer Security 2007-2015
Member of UNITE, Unified Network of Instructors and Trusted Eliminators
Retired Police Officer, Federal Agent and Coast Guard Chief
If I have been helpful & you'd like to consider a donation, click
Posted 15 May 2016 - 02:41 PM
Independent requests (not customers) to Dr.Web, takes long time, it seems it depends on their mood. They check email and domain, if you repeat (for example for business for your own customers, they will delay or simply won't answer). I received support from them normally on Sundays after changing three times of email... first, waiting 2 weeks and nothing, second 4 days and nothing, third, 2 hours and was acknowledged, and 2 hours more and solved, so ... good luck and ... if you don't see "acknowledged" on your status ticket, start to insist or call.
Now distributors / partners are the ones who receive the %, they directly solve some few cases. In that case, you can check if you have some partner/distributor in your area, check it here https://partners.drweb-av.es/distributors/find/
Best regards. Business must go on (or ... it was ... show must go on???)
Posted 20 May 2016 - 04:24 AM
Four your information. I hope this notice helps anyone.
Regards!
Posted 20 May 2016 - 06:43 AM
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Microsoft MVP Alumni 2023, Windows Insider MVP 2017-2020, MVP Reconnect 2016-2023
Microsoft MVP Consumer Security 2007-2015
Member of UNITE, Unified Network of Instructors and Trusted Eliminators
Retired Police Officer, Federal Agent and Coast Guard Chief
If I have been helpful & you'd like to consider a donation, click
Posted 30 May 2016 - 05:02 PM
Cryptolocker never stops ... In Spain, a new way of distribution has been found, after a long time (more than a year) abusing of Correos (Spanish Post) false letter, now they have chosen Endesa (Spanish Electric Power company) false invoice (with high price cost to impress the user). They could follow the same path as Tesla developers and disappear from the net forever and stop boring people with this. Anyone interested on the JavaScript can PM me, it is interesting they new way to contact to C&C and build the EXE to start it from that first JS.
Best regards.
Posted 31 May 2016 - 12:33 PM
My site: The Digest "Crypto-Ransomware" + Google Translate
Posted 07 June 2016 - 12:12 PM
Some help please? I'we just got bleeped by the torrentlocker
https://www.dropbox.com/sh/2qk7a52ork2xhmj/AADthbLSM1WVclsvli2wH5H8a?dl=0
how can i decript the files?
thanx
Posted 07 June 2016 - 02:48 PM
Have you been hit in Spain by that 'Endesa' false invoice???
In that case you have solution (again) via the Russian antivirus company (I confirm you that they can solve it)
Read past posts on this same thread and you will be able to solve your problem (not for free, you must know it)
Anyway, all these Cryptolocker (torrentlocker) releases have a high probability to be solved by that company, someday I hope the 'secret' will be not a secret and stop with the mafia.
Best regards.
Some help please? I'we just got bleeped by the torrentlocker
https://www.dropbox.com/sh/2qk7a52ork2xhmj/AADthbLSM1WVclsvli2wH5H8a?dl=0
how can i decript the files?
thanx
Posted 07 June 2016 - 04:18 PM
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Microsoft MVP Alumni 2023, Windows Insider MVP 2017-2020, MVP Reconnect 2016-2023
Microsoft MVP Consumer Security 2007-2015
Member of UNITE, Unified Network of Instructors and Trusted Eliminators
Retired Police Officer, Federal Agent and Coast Guard Chief
If I have been helpful & you'd like to consider a donation, click
Posted 08 June 2016 - 06:07 AM
Have you been hit in Spain by that 'Endesa' false invoice???
In that case you have solution (again) via the Russian antivirus company (I confirm you that they can solve it)
Read past posts on this same thread and you will be able to solve your problem (not for free, you must know it)
Anyway, all these Cryptolocker (torrentlocker) releases have a high probability to be solved by that company, someday I hope the 'secret' will be not a secret and stop with the mafia.
Best regards.
Some help please? I'we just got bleeped by the torrentlocker
https://www.dropbox.com/sh/2qk7a52ork2xhmj/AADthbLSM1WVclsvli2wH5H8a?dl=0
how can i decript the files?
thanx
Yes... Endesa...
We are trying to restore our backup but we have some problems so i'm searching some alternative solution...
I don't find anyone there
Posted 08 June 2016 - 06:08 AM
Unfortunately, decryption of TorrentLocker (Crypt0L0cker)...is not possible since there is no way to retrieve the private key that can be used to decrypt your files without paying the ransom. The only methods you have of restoring your files is from backup, file recovery software, or from Shadow Volume Copies as explained in the FAQ: How to restore files encrypted by TorrentLocker...but there is no guarantee that will work.
However, you may want to read this BC News article: Dr.Web quietly decrypting TorrentLocker for paid customers or distributors.
Updated policy from Dr.Web (11/25/15): Free file decryption assistance only for PCs protected by Dr.Web at the moment of infection
the kaspersky's software can't uncrypt the files... the utility said the files are uncrypted but when i try to open it, the program can't do it: error message
Posted 08 June 2016 - 06:20 AM
the kaspersky's software can't uncrypt the files... the utility said the files are uncrypted but when i try to open it, the program can't do it: error message
Posted 08 June 2016 - 08:54 AM
Let's see, people when come here for help must follow the advices shown and stop trying decrypters randomly.
First, Quietman said clearly that there is not a solution (free) for this kind of torrentlocker.
Second, I told you the way to solve your problem (Russian antivirus)
So, now you know what to do. There is a solution, so get it.
Here you have the way, in spanish, maybe will be easier for you.
https://www.aliksi.es/blog/?p=1577
the kaspersky's software can't uncrypt the files... the utility said the files are uncrypted but when i try to open it, the program can't do it: error message
thank you
Either way, i not make deals with the mafia.
Ciao
Posted 28 June 2016 - 12:07 AM
Hello DecrypterFixer,
All my files ( PDF,DOCX,XLSX,JPG,TXT,ZIP) on my Laptop infected by virus please see the below attachment document , there are some important documents are there to DECRYPT ,
Please help me , i used most of the Apps which are available on the internet nothing working for me . Now how i can DECRYPT my files .
All my files extension are *.CRYPTED.
I already submitted my file to the following link
http://www.bleepingcomputer.com/submit-malware.php?channel=163
ATTENTION!
Posted 28 June 2016 - 05:45 AM
xXToffeeXx advised here that you are infected with Nemucod....All my files extension are *.CRYPTED....You can find this manual on your desktop (DECRYPT.txt).
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Microsoft MVP Alumni 2023, Windows Insider MVP 2017-2020, MVP Reconnect 2016-2023
Microsoft MVP Consumer Security 2007-2015
Member of UNITE, Unified Network of Instructors and Trusted Eliminators
Retired Police Officer, Federal Agent and Coast Guard Chief
If I have been helpful & you'd like to consider a donation, click
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